In case you haven't heard the buzz today...eBay changed their feedback system. Again.
But this time, it's truly awful.
I went from 142 feedbacks, 100% positive
To 144 feedbacks, 98.3% positive.
Why? Well, because the % positive score is now based on a rolling 12-month average, for one. (Stupid, huh?)
For two...in the last 12 months, I had exactly ONE neutral feedback. It wasn't from a BUYER. It was from a seller...a seller who piddled around for two weeks, always promising to ship "tomorrow" but never following up. I left that seller a neutral - for shipping time, and for lack of communication. She slammed me back for being "unreasonable" when I expected her to live up to her promises.
Be that as it may...somehow, the idea of a neutral feedback is now lost on eBay. It counts as a negative, period. Neutral = Negative. That's some creative math.
I am SO angry. Seriously, to the point that I'm going to start researching other venues for my auctions. Etsy is great for jewelry, but my designer clothes need a new home. Anyone have a suggestion?